FAQ’S

Unfortunately we are unable to have customers on site or offer ‘pick ups’. All orders are placed online and sent out for delivery.
We aim to deliver within 5-10 working days (not including pre-order items). Please note delivery times may be longer during busy periods.
If you require your order by a certain date, please get in touch with us to confirm prior to ordering.
All deliveries are kerbside due to the nature of our products (large and heavy) and truck access.
To view our delivery information click here.
You can get in touch with us to enquire about a custom order. We may be able to help depending on the species, your location and order size *minimum order applies.